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risk appetite
Risk Assessment

How Being Nice can Skew Risk Appetite

We’re nice people in the credit union movement. We often ‘err’ on the side of accepting loans, especially ...
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TrueLayer Open Banking
New Features

A New Partnership Delivering Open Banking To Credit Unions

The limitations of credit checking Credit checking helps. Yet when faced with a loan application there’s nothing like ...
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New Features

New! Identity & Bank Account Owner Checks

The days when you had to pay to upgrade your software are on their way out. NestEgg’s Decision ...
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open banking for credit unions
Open Banking

Making Open Banking Work For The Benefit Of Your Members

Open Banking for credit unions provides an opportunity to educate members and improve credit decisions. Because Open Banking ...
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GDPR is good for marketing
Marketing & Growth

GDPR Is Good For Marketing

Nearly 20 years ago, a book was published which was to change marketing forever. Before that, marketing* was ...
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doorstep loans customer experience
Risk Assessment

Satsuma Goes Pear-Shaped (Slick Customer Experience Isn’t Enough)

Ten years ago I ran a focus group of low income borrowers to understand the impact the Government’s ...
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