Privacy

NestEgg Limited (“We”) are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we’ll treat it. By visiting www.nestegghq.wpengine.com (our “site”) you’re accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (“the Act”), the data controller is:

NestEgg Limited is registered in England and Wales as:
NestEgg Limited (No. 10427741)
7-12 Tavistock Square
London, United Kingdom, WC1H 9BQ

Information we may collect from you

We may collect and process the following data about you:

  • You may give us information about you by filling in forms on our site, or by corresponding with us by phone, e­mail or otherwise. This includes the information you provide when you register on our site, participate in discussion boards or other social media functions on our site and when you report a problem with our site. The information you give us may include your name, address, e­mail address and phone number.

During each of your visits to our site, we may automatically collect the following information:

  • Technical information, including the internet protocol (IP) address used to connect your computer to the internet, your login information, browser type and version, time zone setting, browser plug­in types and versions, operating system and platform.
  • Information about your visit, including the full URL clickstream to, through and from our site (including date and time) products you viewed or searched for page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse­overs), methods used to browse away from the page and any phone number used to call our customer service number.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website, and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.

Information you give to us

We will use this information:

  • To provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about.
  • To notify you about changes to our service.

Information we collect about you

We will use this information:

  • To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
  • To improve our site to ensure that content is presented in the most effective manner for you and for your computer.
  • To allow you to participate in interactive features of our service, when you choose to do so
    As part of our efforts to keep our site safe and secure.
  • To measure or understand the effectiveness of advertising we provide to you and others, and to deliver relevant advertising to you.

Information we receive from other sources

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Although we do not use credit bureau information directly to assess credit or account opening, we do provide access to bureau services for our clients. We may also use this information to prove the identity and prevent fraudulent use of our products and services.

For these purposes we use TransUnion (formerly Callcredit). You can read a copy of their privacy notice here:

TransUnion Privacy Policy.

Disclosure of your information

We will never share your information with third parties.

Where we store your personal data

The data that we collect from you will be stored at a destination within the European Economic Area (“EEA”). By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received information about you, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@nestegg.ai

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e­mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@nestegg.ai