Organisations
From paper forms to channel of preference: what eight years of online lending taught us
Where we started Eight years ago, in July 2018, we put our first three credit unions live onto our Decision Engine. The picture then looked a lot like Canada’s does today. Online loan applications were rare. Where they existed, most fed straight into a mail merge – a form submitted, a human picking it up…
Read MoreFive identity fraud tactics and how to close each gap
Strong credit union fraud detection means catching these patterns before they cost you money. In a recent blog post we introduced Multi-Source ID Verification (MSID). This is a single, configurable score built from everything NestEgg already sees about an applicant, with a 2+2 compliance gate and warning flags that pull cases for manual review. We…
Read MoreMulti-Source ID Verification: fewer documents, faster decisions
When someone applies to join a credit union or take out a loan, identity verification should be simple: confirm the applicant is who they say they are and get the loan issued ASAP. In practice, a lot of good applicants get stuck. Most identity checks rely on a single data source, so if that source…
Read MoreThree small features, one better lending experience
Not every improvement to a lending journey needs to be big. Sometimes it’s the smaller features that add up to make a difference – fewer stalled applications, less manual work, faster turnaround. This month we’ve rolled out three new features, each solving a specific piece of everyday friction that slows loans down. Individually modest. Together,…
Read MoreThe metrics that growing credit unions measure differently
Every credit union board asks the same question: is our loan book growing safely? The data to answer it is already in your systems. The problem is that most dashboards show you the numbers without telling you what they mean. Especially when trying to track credit union lending metrics effectively. Decision volumes, turnaround times, delinquency…
Read MoreNestEgg News: Four features coming soon
NestEgg will be rolling out four new features over the coming weeks. Here’s a summary of what’s on the way and what it means for your credit union. Decision Summary Panel Every referred loan application means manual work: lending officers compare the rules across different risk bandings before they can reach a decision. Speed is…
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