Credit unions and the Consumer Duty

The new FCA Consumer Duty requires a shift in practice by many lenders. Mutuals, including credit unions, on the other hand have a head start. Their commitment to member service rather than consumer sales means it is easier to meet the overriding objective of the Duty; to deliver good outcomes for members. Furthermore, credit unions…

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Introducing Financial Health Indicators

NestEgg and Central Liverpool Credit Union are one of six finalists in the Affordable Credit Challenge. Together we are building Financial Health Indicators (FHIs) into NestEgg’s decision engine. Covering spending, borrowing and saving, FHIs are shared transparently between borrowers and lenders. We believe FHIs are set to transform credit assessment. A mobile app gives borrowers…

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The credit union difference in a fintech world

Financial technology (fintech) is great news for credit unions. Slicker user experience. Automation. Easier payments. Better use of data. These all help the sector grow loan books. But ‘tech for good’ companies are hoovering up potential credit union members. Some are particularly strong on payroll deduction. Credit unions need these schemes. They are an essential…

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Open Banking for People and Planet

On Thursday 20th June NestEgg co-hosts a Finance Innovation Lab community event; Open Banking for People and Planet.  Kicking off at 7pm, the event’s at the Google Start-up Campus. We’ll look at how Open Banking improves loan decisions and how this can be done at scale. Automated decisions can result in fair outcomes. Decision engines…

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The Affordability Challenge

Assessing affordability is a challenge. Especially when considering loan applications from low income households. A family with little money will be struggling to make ends meet. Never mind paying back a loan. High cost credit perpetuates this problem. It’s why credit unions are an important alternative. Above all, lower income households have to manage the…

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Mobile phone defaults: not always a bad thing?

There have been dozens of stories in the press about lost mortgage offers because of defaults on mobile phone contracts. Dreams of home-ownership in tatters. Or a higher price and fees via a broker await. Defaults are one of the most common reasons for refusing a home loan. And these marks stay for at least…

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