Struggling with household bills? Support may be available

man sat at table looking at household bills

Last reviewed July 2026 This information is intended as a general guide only and does not constitute financial or legal advice. Benefit entitlements can change, and claiming certain benefits may affect other entitlements. If you are unsure about your circumstances, please seek independent advice before making any decisions. i QUICK ANSWER If you’re struggling with…

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When illness affects your finances, what help is available?

person holding glass of water and medication

Last reviewed July 2026 This information is correct at the time of publication (July 2026). Seek advice if in doubt or if you currently receive existing benefits or tax credits. i QUICK ANSWER If illness has affected your income or increased your outgoings, financial help is available. You may be entitled to Statutory Sick Pay,…

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Struggling financially after bereavement? Where to get help

woman at graveside

Last reviewed July 2026 This information is intended as a general guide only and does not constitute financial or legal advice. Benefit entitlements can change, and claiming certain benefits may affect other entitlements. If you are unsure about your circumstances, please seek independent advice before making any decisions. i QUICK ANSWER If you’re struggling financially…

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The metrics that growing credit unions measure differently

Every credit union board asks the same question: is our loan book growing safely? The data to answer it is already in your systems. The problem is that most dashboards show you the numbers without telling you what they mean. Especially when trying to track credit union lending metrics effectively. Decision volumes, turnaround times, delinquency…

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NestEgg News: Four features coming soon

NestEgg will be rolling out four new features over the coming weeks. Here’s a summary of what’s on the way and what it means for your credit union. Decision Summary Panel Every referred loan application means manual work: lending officers compare the rules across different risk bandings before they can reach a decision. Speed is…

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How to build credit history when you’ve never borrowed before

Last reviewed June 2026 i QUICK ANSWER With no borrowing history, lenders have no track record to assess, which can lead to declines even without bad credit. You can build history by managing a bank account, registering on the electoral roll, putting utility bills and phone contracts in your name, keeping your details consistent and…

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