How to improve affordability assessment

By Adrian Davies | June 7, 2021

40 credit unions attended our recent training: ‘Affordable or vulnerable’ where we looked at how to improve affordability assessment. We addressed a key challenge: Covid-19 and FCA regulations mean affordability is THE issue for 2021. Get this wrong and arrears increase. Non-compliance may lead to complaints. These may arrive via Claims Management Company looking for…

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