Some credit union websites are pretty. Many are ugly. Ugly or pretty, most of them don't 'work'. In my experience, most financial firm's websites, even the pretty ones, fail to move the business forward. To be clear, by 'work' I mean you have some business objective in mind and 'working' means … Read More about How Credit Union Websites Are Like Cars
Good Loan Applicants Are Being Turned Away
4.5 million people were declined for credit last year. Many for good reason; 1/4 of applicants were in financial difficulty. 10% were ‘just surviving’. However 42% were what the Financial Conduct Authority calls ‘financially resilient’. These applicants have savings, insurance and a pension. 7% had … Read More about Good Loan Applicants Are Being Turned Away
The Loanbook Growth Equation (and Why it Matters)
Hiding in plain site among Silicon Valley's hallowed circles of so-called growth hackers is a concept that's become known as the fundamental growth equation. A growth equation is a simple formula. It represents the key factors that combine to drive your growth - your core growth levers. This … Read More about The Loanbook Growth Equation (and Why it Matters)
Why You Need To Be Concerned About Affordability
Despite tightening up regulations that protect consumers from over-indebtedness, insolvencies for 18 to 34 year olds are up by one third and the Bank of England predicts lenders writing off another £30bn of loans.[1] Good conduct requires lenders to take into account the impact a loan would have on … Read More about Why You Need To Be Concerned About Affordability